Government Communication Solutions from VLCM & Mitel
Cut the Complexity Out of Government Communications
Mitel helps state and local governments modernize communications with secure, AI-powered solutions. Together, VLCM and Mitel enable hybrid work, improve citizen interactions through contact center and omnichannel tools, and support compliance requirements while reducing the cost and complexity of legacy phone systems.
Challenges Facing State & Local Government IT Leaders
Budget Pressures & Resource Constraints
Tight budgets demand you do more with less, while aging on-premises communication systems drain resources through high maintenance costs and frequent downtime that disrupts critical government operations.
Security & Compliance Complexities
Meeting strict regulatory requirements like GDPR, RAY BAUM’S Act, and Kari’s Law while protecting sensitive citizen data becomes increasingly difficult with fragmented legacy systems that create security vulnerabilities.
Outdated Infrastructure Limitations
Legacy communication systems can’t support modern remote work needs or scale with changing demands, leaving your team struggling with poor interdepartmental coordination and inefficient emergency response capabilities.
Rising Citizen Expectations
Citizens expect 24/7 accessible services and seamless experiences across departments, but outdated communication methods make it nearly impossible to deliver the responsive, coordinated service they demand.
