Contact VLCM Support

Support services to help you Get IT Right

Technology is the backbone of your business, and we're here to provide the support you need to keep your systems operating at peak efficiency. Our support services include NOC support, hardware repair services, and access to our communications technologies and physical security knowledge base libraries, giving you the peace of mind you need to focus on your business goals.



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NOC Support - Service Ticket Portal

Our Network Operations Center (NOC) provides monitoring and management of your network infrastructure to ensure that your systems are running smoothly. Our team of certified experts uses advanced tools and technologies to identify and resolve issues before they become critical, allowing you to focus on your business.

*If you require assistance in setting up a Service Ticket Portal login, kindly get in touch with your VLCM Representative.

  Go to Service Ticket Portal

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Commercial Hardware + Software Repair Services

VLCM's Service Department provides full-service repairs, technical support, warranty repairs, data backup recovery, on-site repairs, and virus removal for commercial-grade machines at our Salt Lake City headquarters within 3-5 days. We also offer on-site repairs, data backup recovery, and virus removal services, as well as assistance with setting up backup systems and security measures to prevent future infections.

Service Hours: Monday - Friday | 8:30 a.m. - 5:30 p.m.

VLCM HQ - 852 E. Arrowhead Lane, SLC, UT 84107
  Learn more



Communications Technologies and Physical Security Knowledge Base Libraries

We understand that staying up to date with the latest technologies and best practices is essential to your success, which is why we offer access to our communications technologies and physical security knowledge base libraries. These resources provide valuable information and insights into the latest trends, technologies, and best practices, empowering you to make informed decisions about your systems and security.

  Go to Voice Technologies Knowledge Base
  Go to Physical Security Knowledge Base
  Go to Audiovisual Knowledge Base

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Customer Success Story Library

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View our upcoming in-person events and webinars.

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VLCM Line Card

Check out our line card for a short list of our partners and solutions.