Whether it’s a hardware or software failure, a fateful fall, or human error, they stand no chance against VLCM's expert engineers. Laptops, desktops, servers, projectors, and more will all receive top factory and warranty-authorized repair, bringing your tech back to life in just 3-5 days.*
*3-5 day turnaround is accurate for most repairs, repairs may take longer in some cases - we will work with you to provide a quoted repair time frame.
VLCM’s convenient technical service department saves you time and money. A highly skilled VLCM technician can receive an expedited part and repair your hardware in a fraction of the time it would take elsewhere. Manufacturers receive very high volumes of repair product, taking them weeks to complete your repair.At VLCM, we fix, clean, and return your hardware in an average of three days. VLCM can communicate your repair status daily through email. VLCM is always convenient and responsive. Please be aware that we can only service commercial-grade machines, we are not authorized to service consumer purchased models.
VLCM is both factory authorized and warranty authorized to service commercial-grade HP, Canon, Xerox, Epson, Lenovo, and Toshiba. We are not authorized to service consumer based models.
VLCM’s service hours are Monday – Friday, 8:00 - 5:00
VLCM does not offer pickups. The hardware must be brought to our service center and picked up after repair. Under some circumstances, we can send shipping labels to repair at our main service center. Contact us for details: email@example.com
VLCM does not offer house calls for any services. We are unable to visit residences, but will visit your commercial business site after setting a time with our service department.
VLCM has a full-service location at our headquarters in Salt Lake City. Bring in your repair for any of our services. Are you located in St. George or the Logan, UT area? Contact us for information on shipping for service at firstname.lastname@example.org or call 801.262.9277.
Headquarters: 852 East Arrowhead Lane, Salt Lake City, UT 84107
Some signs your computer is infected include slower performance, programs unable to launch, or unsolicited ads and pop-ups. Bring your desktop or laptop to VLCM for a full inspection.
VLCM provides virus removal service, with an average 1-2 day turnaround time. It is important to get viruses removed quickly once your device is infected. However, virus removal can be complex in what caused the virus and how it can affect your data. Always back up your data (see VLCM back-up products) and get your device to our service department as soon as you can. VLCM service technicians work hard to diagnose the problem and communicate the repair process to keep customers informed. Since all situations are different, please contact us for your estimate.
Data backup recovery can vary depending on the nature of failure and the device. Some devices may have physical damage issues, while others may be dealing with corrupt files- either way, VLCM can analyze your situation and provide a solution that's right for you. Recovery time and price will vary. Most recoveries can turnaround within 6 hours to 2 days. Contact our service department via the form for an estimate and we’ll get back with you quickly.
Please submit the following form with details on your service request. A VLCM representative will reach out to you within one business day.