Cimitra is an IT automation and delegation software platform. The problem is that IT people can’t securely delegate routine tasks in the form of scripts and commands. Cimitra allows IT people to reduce the amount of admin privileges that are given out, because each script or command can be set with only the necessary rights. With the security in place, IT admins can delegate tasks to the help desk, other IT members or even business users. Gartner calls it the Democratization of Expertise. Meaning that the experts can securely share their expertise for the benefit of the organization.