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CUSTOMER SUCCESS STORY

Iron Road Healthcare Simplifies Security Management with Verkada and VLCM

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iron road healthcare

Iron Road Healthcare is a living testament to resilience and longevity. Dating back to 1870, Iron Road was born out of the first hospital associations and was created to care for injured railroad employees. Today, as a trusted health ally for Union Pacific employees, it stands strong, fulfilling its commitment to providing top-notch healthcare services.

But even time-tested institutions can encounter roadblocks. Iron Road Healthcare grappled with a long-standing issue: an antiquated and disjointed physical security system. Paul James of VLCM's Physical Security Team explains,

 

Insights from a VLCM event spur transformation

At a VLCM event, John Stevens, Systems Engineer at Iron Road Healthcare, had his first encounter with Verkada. This pioneering company is pushing the boundaries of cloud-based security systems with an innovative, integrated platform that piqued Stevens' interest. Verkada combines high-resolution security cameras, door access control, environmental sensors, and powerful analytics into one user-friendly system. This game-changing technology hinted at a potential solution for Iron Road's disjointed security infrastructure. With Verkada, Iron Road could both enhance safety measures and streamline its operations. 

 

Verkada distinguishes itself by offering a comprehensive security solution that enables organizations like Iron Road Healthcare to enhance their safety measures effortlessly. Its system allows for seamless monitoring of facilities, timely response to incidents, and data-driven decision-making to continuously improve security. Known for scalability and reliability, Verkada provides businesses of all sizes with a robust security platform, enabling them to focus on their primary operations while ensuring their security needs are comprehensively met.

 

We did not have the ability to monitor the old video system 24x7," explains Stevens, "We never really knew if something was going on that we should be aware of after hours. With Verkada, it's like we've got an extra set of eyes on our facility. Their smart alerts ping us the moment something doesn't look right, day or night. We're more clued in, we react faster, and we've got this constant vigilance that just wasn't possible before."

 

Streamlined Security and Swift Implementation: The Verkada and VLCM Advantage

With Verkada's arrival, Iron Road Healthcare witnessed a significant shift in its security infrastructure. One of the most transformative aspects was the strategic placement of the Verkada cameras, which was a collaborative effort with VLCM. As John Stevens notes, "Our camera placement wasn't ideal in the past. During the upgrade process, VLCM stepped in, offering their expertise. Together, we rethought and rearranged the camera positions to maximize security coverage."

 

These cameras were strategically installed both inside and outside the facility, with attention paid to crucial areas like the pharmacy, the newly installed generator, and the parking lot. Beyond surveillance, the Verkada system introduced enhanced accountability within the organization through its access control system. This feature created an invaluable audit trail for door access, promoting transparency and strengthening internal security measures.

 

An additional layer of security was added with the integration of the Verkada Alarms license. This feature includes 24/7 monitoring and sends notifications when there is unauthorized motion in specific areas after hours and when there are attempts to access doors outside specified days/times. This comprehensive solution enhanced the existing setup, providing increased control over security management.

 

Within a week, VLCM installed 27 cameras and 12 doors throughout the facility. As the security needs of Iron Road Healthcare evolved past the initial project, the flexibility of Verkada's platform allowed for the seamless addition of five more cameras.

 

The ability to remotely manage the entire security setup offered unprecedented convenience and control. John Stevens reflects on the transformation:

 

Stevens also pointed out how quickly other teams within the organization adapted to the new system.

 

VLCM and Verkada: The Perfect Partnership

Despite being steeped in history, Iron Road Healthcare has shown that it isn't afraid to embrace the future. In moving from a fragmented system to Verkada's unified platform, Iron Road Healthcare enhanced its operational efficiency and significantly improved its physical security management. With VLCM's expertise and Verkada's innovative features, this transformation was swift and seamless, and truly transformative. 

 

"Working with Verkada has been an exceptional experience for us at VLCM,” says James, “their comprehensive and integrated approach to security is a breath of fresh air in the industry. The way they've designed their platform to be both easy to use and managed from anywhere is why we love bringing Verkada to our clients. The transformation that we've seen with Iron Road Healthcare showcases exactly why Verkada is our go-to security solution - they simplify, streamline, and enhance security management in ways few others can."

 

From inception to completion, the project was a perfect demonstration of VLCM's ability to understand a client's unique needs and effectively deliver a solution. 

 

Learn how VLCM helped Santa Clara City, UT strengthen its security measures with Verkada. 

 

For a free Verkada demo, contact VLCM's Physical Security team

 

About Iron Road Healthcare

Formerly known as Union Pacific Railroad Employes Health Systems, Iron Road Healthcare's growth has led to a need for a new company name and logo that honors the long history and contribution railroaders have made and continue to make. Iron Road Healthcare is passionate about serving the needs of its members as a not-for-profit trust fund and recognizes their duty to ensure members are protected. Iron Road Healthcare is one of five remaining hospital associations that continues to provide health insurance coverage for the railroad workers the country depends on.

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Insurance

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Verkada

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